Verizon cellular customers were taking to the internet and social media on Monday morning to report service issues.
Starting around 9:30 a.m. Monday, Verizon outage reports began to spoke on Downdetector.com. By 10:40 a.m., more than 80,000 reports had been submitted on the site with the reports coming from across the country, including New York, California and Michigan. Searches related to Verizon on Google also spiked around the same time.
Some customers were complaining their phone was going into “SOS” mode, which Apple says means your phone is not connected to a cellular network.
Is there a Verizon network outage?
Verizon has not issued a statement on social media, but was responding to users on its support account on X saying, “We understand the importance of staying connected, and would be happy to take a look at what’s occurring,. Please send us a DM, and we can jump right in!” and “Hello! I know how frustrating this may be and how important it is to have reliable service. Send us a DM to address any concerns you may have today.”
Users also reported issues accessing Verizon’s support page on its website.
